Listen Platform is a survey and people analytics digital platform enabling organizations to gather, analyze, interpret and act on feedback from employees, customers, stakeholders in one, easy-to-use application.
Employees and customers want to be heard
But many organizations lack the appropriate tools to listen when it matters most. As a result, performance, culture and satisfaction can erode as companies take their top guess in forming engaging employee and customer experiences.
88% CHROs find the quality and availability of credible workforce and people data to be a challenge in addressing future of work priorities.
Source:PwC’s 2021 US Pulse Survey
What if the decisions you make about your business could be driven by data, not just by intuition?
Improve workforce experiences as you drive business results
Tailor experiences, drive engagement
Make data-driven decisions to refine your workforce strategies that help retain your talent and improve experiences throughout the employee journey.
Maintain trust while you transform
Stay connected through changing work conditions and empower people to give feedback about what they need.
Pinpoint hotspots to target efforts
Identify outliers who may need extra support and help front-line managers take charge of planning so they can monitor the situation and focus resources accordingly.
Enrich the relationship with your workforce
Listen Platform helps companies who want to:
Increase workforce engagement, retention and productivity
Improve candidate and new hire experience
Improve employee experience (EX) and customer experience (CX)
Realize value (ROI) of change and transformation efforts
Engage with your workforce, analyze feedback and act
Curate expertly-crafted questions
Use your own content or leverage a wide-range of templates and questions on a variety of topics, crafted by industrial organizational (IO) psychologists and experienced practitioners.
Go beyond results
Uncover areas of opportunity and analyze data with configurable dashboards and reports using AI-driven analytics.
Launch into action
Use guided tasks to help you quickly and easily move from analysis to action planning to improve experiences.
Enable people analytics
Go beyond survey data. Feed other data sources into Listen for a holistic people analytics platform.