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Saratoga Workforce Index

Information Technology FTE Ratio

Definition and latest national average benchmark

Information Technology FTE Ratio

2022 National Average Value

33

Value has
Very High
variance across industries
Value has
Medium
variance relative to revenue
Value has
High
variance relative to headcount

What is the Information Technology FTE Ratio? 

The Information Technology FTE Ratio describes the size of the IT team relative to the overall organization's size.  

What is the average value of Information Technology FTE Ratio? 

According to the Saratoga Workforce Index, the national average Information Technology FTE Ratio in 2022 was 33, meaning that there was one IT employee for every 33 total employees. 

What is the Information Technology FTE Ratio by industry? 

The Information Technology FTE Ratio has a very high variance across industries. If you need the benchmarks for your industry, please contact the Saratoga team.  

Where can I get Information Technology FTE Ratio benchmarks? 

The annual Saratoga HR and Workforce Benchmarking Study releases the Information Technology FTE Ratio benchmark for over 20 different industries each year. The national average is released as part of the annual Saratoga Workforce Index.  

How is the Information Technology FTE Ratio calculated? 

The Information Technology FTE Ratio is calculated by dividing the total number of non-contingent FTEs by the total number of Information Technology FTEs in the organization.  

What does a low Information Technology FTE Ratio mean? 

A low Information Technology FTE Ratio might indicate that the IT function is overstaffed, which could lead to inefficiencies in decision-making, idle workers, and unnecessary costs. However, it could also mean that the organization has a high degree of IT complexity requiring a larger IT team. 

What does a high Information Technology FTE Ratio mean? 

A high Information Technology FTE Ratio might indicate that the IT function is understaffed, which could lead to system-wide technological issues, employee frustration, and lowered productivity across the company. However, a high IT FTE Ratio can simply be a result of outsourcing within the department. 

About the Saratoga Workforce Index

The Saratoga Workforce Index is an indispensable reference of national averages of 30 commonly requested HR metrics. Based on PwC Saratoga’s annual workforce benchmarking study of over 1000 metrics spanning hundreds of companies and over 20 industries, the Saratoga Workforce Index is your “quick start” guide to workforce benchmarks.

Download the guide to see the national averages for all of these:
  • 90 Day Total Turnover Rate
  • Average Number of Direct Reports
  • Cost per Hire
  • Director Headcount Ratio
  • Executive Headcount Ratio
  • Finance FTE Ratio
  • First Year of Service Turnover Rate
  • General & Administrative Function Voluntary Separation Rate
  • Hire Rate
  • HR FTE Ratio
  • Information Technology FTE Ratio
  • Labor Cost Revenue Percent
  • Layers
  • Learning & Development Investment per Employee
  • Legal FTE Ratio
  • Management Headcount Ratio
  • Manager Headcount Ratio
  • Offer Acceptance Rate
  • One to Three Years of Service Voluntary Separation Rate
  • Promotion Rate
  • Racial/Ethnic Minority Headcount Percent
  • Racial/Ethnic Minority Promotion Rate
  • Racial/Ethnic Minority Voluntary Separation Rate
  • Revenue per FTE
  • Time to Accept
  • Time to Start
  • Turnover Rate
  • Vacancy Rate
  • Voluntary Separation Rate
  • Women Executive Headcount Percent
  • Women Headcount Percent
  • Women Promotion Rate
  • Women Voluntary Separation Rate

Need industry-specific benchmarks?

We provide these values as a reference point for discussions. However, given the high variance across industries, sizes and revenue, these national averages should NOT be used to make important business decisions or used in any formal reporting.

If you intend to use benchmarks for business decisions, please join Saratoga as a full member so you can have access to more specific comparison groups for each industry, revenue, size, profit/non-profit status and more. With a full membership, you’ll have access to over 1,000 metrics that are much more accurate and specific than a national average. The membership process is relatively simple, mostly automated and reasonably priced with a clear ROI.

Referencing Saratoga Workforce Index Data

If you choose to refer to these metrics in any of your materials, whether internally or externally, we ask that you include the following statement:

Excerpted from the Saratoga Workforce Index. © 2023 PricewaterhouseCoopers LLP, all rights reserved. Data is for discussion purposes only and cannot be used for investment decisions or financial evaluations.

You may include up to five metrics in any internal or external publication without any additional permissions. Contact us at saratoga@pwc.com if you want to use more than five or would like to reproduce the Saratoga Workforce Index in its entirety.

About Saratoga

Saratoga workforce and HR benchmarks provide reference points for executive-level discussions,  context for people dashboards, and data to inform workforce and HR decisions. Hundreds of companies across over 20 industries trust Saratoga each year to supply over 1,000 validated workforce benchmarks around turnover, diversity, staffing, productivity, efficiency, fairness, and more. 

Request a demo of Saratoga to get access to industry-specific benchmarks for up to 1000 benchmarks.